^{Primary Care Wellbeing Service –What to expect from us}

What is the Primary Care Wellbeing Service?

Primary Care Wellbeing Workers take a person-centred approach in the delivery of 1-to-1 sessions for people who are experiencing mental health issues or other social or lifestyle issues that are impacting on their wellbeing. The support provided aims to encourage and enable people to link in with existing support services, use the support available in their local community, and develop tools to increase their ability to manage their own wellbeing.

For more information, please our website: https://www.oxfordshiremind.org.uk/support-for-you/primary-care/ 

How many sessions will I have?

The Primary Care Wellbeing Service offers up to 6 sessions per person. After your initial session, provision of further sessions will be discussed and agreed between you and your Wellbeing Worker.

How often will my sessions be?

We aim for sessions to take place every 1 – 4 weeks, dependent on your preference and the availability of your Wellbeing Worker.

How will my sessions be delivered?

Depending on your GP practice, you can access sessions with your Wellbeing Worker via telephone, video call or face-to-face. If you require further information about these different options, please contact your GP practice or Wellbeing Worker.

Is my Wellbeing Worker available in between sessions?

Your Wellbeing Worker will be available to be contacted via email only to discuss booking, changing, or cancelling an appointment or to discuss any signposting options they have sent you. Your Wellbeing Worker is unable to offer support sessions over email and please note that the email inbox is monitored during working hours only and is not a crisis response service so please do not expect immediate responses to emails. If you need to speak to a Wellbeing Worker, you will need an appointment with them to access this support.

You can contact your Wellbeing Worker on the below email address: seprimarycarewellbeing@oxfordshiremind.org.uk

What is my Wellbeing Worker unable to do?

• Prescribe medication - we are not qualified doctors or nurses.         
• Provide Counselling or Therapy - but can signpost to services that can.
• Act