Repeat Prescriptions


For all Repeat prescriptions please allow 5 working days for the request to go through and be dispensed. 

You can request your repeat medication by indicating the items you require on the tear-off slip of your prescription, and posting it to us or handing it in at the practice reception or dispensary themselves.

Alternatively you may order by the following methods:

  • Online - If you are registered for our online services you can request a repeat prescription via the link at the top of this page.  Allow 5 working days notice and let us know where you would like to collect your medicaiton
  • By Telephone – Call 01295 721884 at any time and you can leave a message with your name, date of birth, first line of your address and the items you wish to order please give at least 5 working days notice and let us know where you would like to collect your medication.
  • Website:  Complete the repeat prescription form on our website- Please allow 5 working days notice and let us know where you would like to collect your medication.



We have a dispensary on site at Bloxham and deliver twice daily to the surgery at Hook Norton.

The dispensary is open for the collection of your medication between 09:00 and 18:00 Monday to Friday excluding Bank Holidays. Please note we are closed from 13:00 – 14:00 to ensure that we have caught up with all the morning’s prescriptions. Our dispensers always endeavour to provide a speedy and efficient service so it helps them enormously to be able to do this if you can give them adequate notice of your needs.

Unfortunately, due to the pharmacy regulations, the practice is not permitted to dispense to patients who live within 1 mile of a pharmacy which means we cannot dispense to Bloxham residents. However, please let our dispensers know and we can arrange for your prescription to be collected by the pharmacy of your choice.

Not Registered for Online Services?

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Prescribing Restrictions

Restrictions on the prescribing of over the counter medicines

  • Prescribing of common over the counter medicines such as those to treat hayfever, mild pain, mild indigestion and dry skin is now restricted in Oxfordshire and the wider NHS. This includes patients who do not pay for their prescriptions.
  • The cost of these medicines to you is much lower than to the NHS
  • Have a look online at a reputable retailer or in your local pharmacy or supermarket and you will be surprised at how cheaply these drugs can be purchased
  • Please help yourself by keeping a well-stocked medicine cupboard at home containing all off these simple home remedies

A list of medications that will NOT now be prescribed in normal circumstances is shown below:

  • Paracetamol unless more than 32 tablets per week are required for a chronic condition
  • Ibuprofen, unless more than 28 tablets per month are required on an ongoing basis for a chronic condition
  • Anti-inflammatory creams eg Voltarol, Ibuleve, Movelat unless required for a chronic condition that is not expected to improve
  • Antihistamine tablets or creams except where required on a continuous basis for chronic rhinosinusitis and chronic urticaria
  • Antacids eg Gaviscon unless needed regularly
  • Drops to soften wax or cleanse ear canals
  • Sodium cromoglycate eye drops for hayfever
  • Creams, ointments or suppositories for piles unless failure to respond to over the counter preparations containing steroid and local anaesthetic
  • Steroid creams in adults eg Hydrocortisone, Eumovate) except where they have proved ineffective or a larger quantity than 30g is required
  • Antifungal creams eg Canesten, Daktarin, Lamisil unless combination with steroid required
  • Aciclovir cream eg Zovirax
  • Bath and shower wash products
  • Moisturisers for occasional use on dry skin (patients with chronic skin conditions can still have these on prescription)
  • Vitamin D except for established osteopenia or osteoporosis
  • Antiseptic mouth washes eg Corsodyl
  • Oral nutritional supplements eg Complan, except in very limited circumstances


Monday to Friday

9.00 am – 1.00pm & 2.00pm – 6.00pm

(closed Bank Holidays)

When we are closed medicines may be obtained from a Pharmacy.

Details of local pharmacies are on display.

If you need urgent medication please contact NHS 111


Prescriptions may be ordered by Telephone on 01295 721884 (Leave a message on the Answerphone 24 hours a day, 7 days a week) or online via our website


Bloxham and Hook Norton Surgery telephone: 01295 722788





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